Tuesday, December 6, 2011

West Valley Auto Plaza Customer Reviews: 'Better Than The Competition'



Here is another video review from one of our used car purchase customers-Preston. He had less than perfect credit, but our used car financing program got him the vehicle he wanted, and needed.

To prove that he is the rule-not the exception-of our Utah car buying clients:

I received this unsolicited e-mail from one of our used car buying customers this week:

"I just wanted to email you and let you know how thankful me and my wife were when you approved us to take the car home last night. Our 2nd car of the year broke down over the weekend, and could only borrow a car from a family member up until yesterday. So we were in a huge bind and appreciate you helping us. The fact that you are willing to take time at night and look at emails was extremely surprising but you really are true to your word and goes to show you really want to help people.

After visiting your dealership on Tuesday night, I decided to look at a couple other places before making a decision. 1st Low Book Sales, which claimed to be the number one used car dealership in the state of Utah and willing to help anyone in any financial situation. I told them that we had picked a car out at your car lot, and they told me to be careful because you charge very high interest and have been known to sale lemons. After filling out an app and running our credit, he took it to his manager and when he returned he explained he was unable to do anything for us. That we didn’t even qualify for in house financing. Needless to say we were shocked and felt incredibly dumb.

The 2nd dealership we decided to visit was First Class Cars, which claimed to be the dealership that started the in-house financing and were the credit experts. They wanted an $800 deposit and said they could get us into a good reliable car, they asked what kind of car were interested in and explained we had a 2004 Chevy Cavalier picked out at your lot and wanted something similar. He then explained that places like yours claim you are approved and give you the car but a couple of days later call us back and tell us to bring back the car or give a larger down payment. Afterwards he takes us to look at the cars available with an $800-$1000 down payment. Most were in bad shape and in the 90’s. He then shows us a 89’ Toyota Corolla and tells us his mom had one and got over 300,000 miles on it before it broke down. At this point we were freezing from walking around outside and let him know we weren’t interested.

When we returned to your dealership we were greeted by Cole which was very helpful and did his best to help us in any way...Again THANK YOU for giving us an opportunity to rebuild our credit while getting into a car we really like and will serve our needs. People like you are rare and we really appreciate that."-CP

Do you need more proof we deliver what we promise? Come in to our used car dealership-and see for yourself! Then, you can recommend your friends and family to come see us too!


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